Required skills

applying safe handling and work practices while supervising owners around greyhounds

communicating with owners staff and others using assertive communication techniques to gather and relay information related to promoting and maintaining business arrangements with greyhound owners

identifying and recruiting potential new clients

managing conflict and potentially difficult situations

preparing accounts for services rendered in the preparation of greyhounds for racing

preparing information on kennel success and performance of greyhounds for owners and media

reading and interpreting workplace documentation including relevant rules of racing

relating to people from a range of social cultural and ethnic backgrounds and with varying physical and mental abilities

supporting others in owning greyhounds for racing

written communication skills to complete workplace documentation reports and accounts

Required knowledge

communication procedures within kennel and wider racing industry

effective working relationships including teamwork

industry terminology related to handling and racing greyhounds

racing industry animal welfare requirements

racing industry safety requirements including safe operating procedures

relevant rules of racing

rights and obligations of trainers and owners when racing greyhounds

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to workplace operations and satisfy all of the requirements of the performance criteria required skills and knowledge and the range statement of this unit and include evidence of the following

knowledge of the requirements procedures and processes that are to apply when promoting and maintaining business arrangements with greyhound owners

demonstration of effective negotiation and assertiveness skills in managing owners

preparation and application of criteria for the safe effective and efficient maintenance of business arrangements with greyhound owners

working with others to promote and maintain arrangements that meet required outcomes

consistent timely completion of promotion maintenance and decision making processes that safely effectively and efficiently meet required outcomes

Evidence should be collected over a period of time and be focused on business activities of an establishment that trains racing greyhounds Theoretical components can be assessed in a simulated situation but must be related to racing industry conditions and tasks

Context of and specific resources for assessment

Competency must be assessed in a racing workplace that provides access to the required resources or simulated environment approved by the relevant State Principal Racing Authority Assessment is to occur under standard and authorised work practices safety requirements and environmental constraints It is to comply with relevant regulatory requirements or Australian Standards requirements

Assessment of the practical components of this unit will be by observation of relevant skills

The following resources must be available

a variety of greyhounds currently in training

commercial racing training establishments and training and racetracks

materials and equipment relevant to assessing candidates ability to market and promote participation in racing as an owner

racing documentation related to owning and racing greyhounds

work instructions and related documentation

Method of assessment

Assessment methods must satisfy the endorsed Assessment Guidelines of the Racing Training Package

The suggested strategies for the assessment of this unit are

written andor oral assessment of candidates required knowledge

observed documented and firsthand testimonial evidence of candidates application of practical tasks

inspection of completed work

simulation exercises conducted in a State Principal Racing Authority approved simulated environment

Where performance is not directly observed any evidence should be authenticated by supervisors or other appropriate persons

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

BSBSMBA Market the small business

BSBSMB403A Market the small business

BSBSMBA Manage small business finances

BSBSMB406A Manage small business finances

BSBSMBA Manage a small team

BSBSMB407A Manage a small team

RGRPSGA Operate a greyhound racing training business

RGRPSG405A Operate a greyhound racing training business

RGRPSGA Select greyhounds for racing

RGRPSG407A Select greyhounds for racing.

Guidance information for assessment

Assessment methods should reflect workplace demands eg literacy and numeracy demands and the needs of particular target groups eg people with disabilities Aboriginal and Torres Strait Islander people women people with a language background other than English youth and people from low socioeconomic backgrounds

The range statement provides details of how this competency can be used in the workplaces of the racing industry to promote and maintain business arrangements with greyhound owners. Workplaces include kennels and racecourses, training tracks and public areas.

Market research techniques may include:

Training services may include:

Relevant sources may include:

Needs of racing greyhound owners may include to:

Services to be provided may include:

Contract for training of greyhound may cover:

Training progress reports may include:

Decisions on future plans for greyhounds may include should:

Race meeting arrangements for owners may include:

Problems with owners may include: